open, modular egress and ingress monitoring solution

Your CPAT FLEX equipment is covered under our warranty. To submit a request for repairs online, please fill out the form below.

text on top of form

Indicates required fields

Customer Address / Billing Address
Delivery Address

In-Warranty Units: You will receive an e-mail message back with a Return Material Authorization number and the shipping address of our Service Center.

Equipment failure due to user negligence and unauthorized alterations or repairs (to instruments and options) automatically voids the remaining warranty.

Out-of-Warranty Units: You will receive an email with the flat repair cost, and a Return Material Authorization number will be issued. The shipping address of our Service Center will be provided. A Credit card or purchase order will be requested at that time.